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Title
Text copied to clipboard!Barista Manager
Description
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We are looking for a Barista Manager who will be responsible for managing a team of baristas and ensuring the highest quality of coffee service in our establishment. The person in this position will coordinate the team's work, oversee employee training and development, and supervise standards of coffee preparation and customer service. The Barista Manager will also be responsible for scheduling work shifts, inventory control, and cooperating with suppliers. Passion for coffee, leadership skills, and experience in the hospitality industry are required. The ideal candidate can motivate the team, solve problems, and maintain a positive work atmosphere. If you are organized, communicative, and quality-oriented, we invite you to apply for this position.
Responsibilities
Text copied to clipboard!- Managing a team of baristas and coordinating their work
- Supervising the quality of prepared coffee beverages
- Organizing training and developing employee skills
- Planning work schedules and overseeing their implementation
- Controlling inventory levels and ordering products
- Ensuring a high level of customer service
- Resolving problems and responding to crisis situations
- Cooperating with suppliers and negotiating terms
- Monitoring compliance with hygiene and safety standards
- Reporting team performance to management
Requirements
Text copied to clipboard!- Experience as a barista or team manager
- Knowledge of coffee brewing techniques and espresso machine operation
- Team management and employee motivation skills
- Good work organization and planning abilities
- Communication skills and customer service orientation
- Knowledge of hygiene and safety standards in hospitality
- Stress resistance and ability to make quick decisions
- Willingness to work in shifts
- Basic computer skills
- Minimum secondary education
Potential interview questions
Text copied to clipboard!- What experience do you have working as a barista?
- Have you had previous experience managing a team?
- How do you handle conflict situations at work?
- What methods do you know for motivating employees?
- Can you operate various espresso machines?
- What coffee-related training have you completed?
- How do you organize team work during peak hours?
- Do you have experience ordering and controlling inventory?
- How do you ensure quality customer service?
- Are you willing to work on weekends and holidays?
